Is the initial consultation really free?

Yes, it is completely free with no commitment. The first consultation lasts about 30 minutes and helps assess your situation and determine if our services truly match your needs.

Do I need AI knowledge to get started?

No prerequisites are needed. We start from where you are. Our training programs are designed for professionals, executives, and anyone looking to get up to speed, regardless of your industry.

Will AI replace our employees?

No. Our approach aims to empower your team, not replace it. AI reduces repetitive, time-consuming tasks to free up time for what matters: higher-value work, creativity, stress reduction, better job satisfaction, and improved work-life balance. It’s also a real advantage for staying competitive in your industry.

How long does the Horizon 360° Program take?

The program unfolds in three complementary stages: a diagnosis of your current situation, a personalized 3-hour training session in person or by video conference, and ongoing support over 2+ months (extendable based on your needs), with biweekly meetings to embed best practices within your team.

Do you only serve the Mauricie region?

No. We are based in Shawinigan, but we support organizations across Quebec. Our in-person training is also available online, and on-site visits are possible across all regions.

How much does AI training for SMBs cost?

Our open enrollment training starts at $36 per participant. Corporate training and the Horizon 360° Program are priced based on group size and level of support needed, and custom services are available upon request. A free consultation helps identify the best option for your situation.

Do you work with businesses of all sizes?

Yes. From solopreneurs to businesses with 100+ employees. Our programs adapt to your size, budget, and industry.

What is the N.O.R.D.™ Method?

The N.O.R.D.™ Method is a quick-reference method developed by Horizon Secure to structure AI prompts. In four parts (Nature of the role, Objective, expected Reasoning, available Data), it helps provide the right information to get relevant results from the very first interactions. It’s a solid foundation for beginners that evolves naturally with practice.

How do I integrate AI into my business in Quebec?

AI adoption should be progressive and organized. Start with a diagnosis of your current situation to identify real opportunities. Involve your team from the start: listen to their needs, concerns, and ideas. Work with professionals for guidance rather than going it alone. And above all, don’t bury your head in the sand: letting every employee use AI without structure exposes your organization to real security, privacy, and quality risks. A structured adoption is the difference between a successful transformation and a source of problems.

Is AI safe for my SMB’s data?

Yes, provided its use is properly managed. At Horizon Secure, security is built into every step of our support process. We train your team on best practices: never sharing confidential data with unapproved tools, respecting Quebec’s Law 25 on personal information protection, and favoring solutions hosted in Quebec when data sovereignty matters. We also offer sovereign AI options on Quebec-based servers, with no dependence on American tech giants.

What is an AI maturity diagnosis?

It’s an on-site assessment of your organization’s current state when it comes to AI. We analyze your processes, tools, team skills, and business goals to identify where AI can genuinely save you time and money. The diagnosis also helps spot adoption barriers and prioritize actions. At Horizon Secure, the diagnosis is the first step of the Horizon 360° Program and can also be performed independently.

Horizon Secure | Law 25 Compliance

Privacy Policy

Last updated: March 30, 2026. Effective as of March 30, 2026.

This policy is established in accordance with Quebec Law 25 (Act to modernize legislative provisions as regards the protection of personal information, R.S.Q., c. P-39.1), in force in Quebec since September 2022.

1. Company information and privacy officer

This policy applies to the Horizon Secure website, operated by:

Horizon Secure

1250 Av. de la Station, Shawinigan (Quebec) G9N 8K9

NEQ: 2281276966

Privacy Officer (RPOP)

Samuel Bellemare, Founder and CEO

Email: info@horizonsecure.ca

Phone: (819) 489-0828

The Privacy Officer is designated in accordance with section 3.1 of Law 25. All requests relating to your personal information must be addressed to them.

2. Personal information collected

Horizon Secure collects only the personal information necessary for the purposes declared below. No user account is created on this website.

Data	Source	Required
First and last name	Contact form	Yes
Email address	Contact form	Yes
Phone number	Contact form	No (optional)
Company name	Contact form	No (optional)
Message (free text)	Contact form	Yes
Email address	N.O.R.D. quick reference form	Yes
Navigation data (IP address, browser, pages visited)	Automatic via hosting provider	Technical (server logs)

We do not collect sensitive information (health data, biometrics, ethnic origin, political opinions, detailed financial information).

3. Purposes of processing

In accordance with section 12 of Law 25, your information is used exclusively for the following purposes:

✓ Responding to your contact requests — Legal basis: consent (contact form). Processing your consultation or information request.
✓ Preparing a quote or proposal — Legal basis: pre-contractual measures at your request. Your contact information is used to prepare and send a commercial proposal.
✓ Website security and operation — Legal basis: legitimate interest (IT security). Navigation data (server logs) is used solely for technical purposes. It is not used for advertising purposes.
✓ Technical logging — Legal basis: legitimate interest (security). Server logs may contain your IP address for anomaly detection purposes. No audience analytics or behavioral tracking tools are deployed on this website.
✓ Sending the N.O.R.D. quick reference and occasional communications — Legal basis: express consent (checkbox on the form). Your email address is used to send you the requested quick reference and, with your consent, to keep you informed of Horizon Secure updates. Our emails may contain technical indicators (tracking pixel) to measure open and click rates for the purpose of improving our communications. This data is aggregated and not shared with third parties. Compliant with Canada's Anti-Spam Legislation (CASL, C-28).

Your information is not used for profiling, resale, or behavioral analysis. Marketing communications are only sent with your express consent, collected through the N.O.R.D. quick reference form.

4. Cookies and third-party services

This website uses cookies and calls on third-party services for font loading. Here are the services used:

Google Fonts

The DM Sans, Poppins and JetBrains Mono fonts are loaded from Google's servers (fonts.googleapis.com). When loading, Google may receive your IP address. Google Fonts does not set advertising tracking cookies, but technically constitutes a data transfer to servers in the United States.

Google Privacy Policy: policies.google.com/privacy

Font Awesome (Cloudflare CDN)

The site's visual icons are loaded from cdnjs.cloudflare.com. Cloudflare may receive your IP address. No tracking cookie is set by this service.

Preference cookie (hs-cookie-consent)

When you interact with the consent banner on this site, your choice (accepted or declined) is stored in your browser's local storage under the key hs-cookie-consent. This mechanism does not transmit any data to Horizon Secure or any third party. It is solely used to remember your preference locally on your device.

No advertising cookies, no tracking pixels, no data resale. This website does not use any audience analytics or behavioral tracking tools. Whether you accept or decline cookies, no website functionality is affected.

5. Retention and destruction of data

In accordance with section 12 of Law 25, personal information is only retained for as long as necessary for the purpose for which it was collected.

Data	Retention period
Contact request with no commercial follow-up	12 months after last exchange
Data related to a service contract	7 years (tax and legal obligations)
Audience analytics data (aggregated, anonymized)	13 months (analytics standard)
Server logs (navigation)	90 days
N.O.R.D. quick reference subscription (with marketing consent)	Until consent is withdrawn by the user

Upon expiry of the retention period, information is securely destroyed or anonymized, in accordance with section 23 of Law 25.

7. Your rights under Law 25

Quebec Law 25 grants you the following rights regarding your personal information:

Right of access

You have the right to know whether we hold personal information about you and to obtain a copy.

Right of rectification

You may request the correction of inaccurate, incomplete or misleading information about you.

Right to erasure

Since September 22, 2023 (Law 25, art. 28.1), you may request the deletion of your information when its retention is no longer necessary for the purposes for which it was collected.

Right to data portability

Since September 22, 2023, you may request that your information be provided to you in a structured, commonly used technological format.

Withdrawal of consent

You may withdraw your consent at any time. This withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

Right to complain

If you believe your rights have not been respected, you may file a complaint with the Commission d'accès à l'information du Québec (CAI): cai.gouv.qc.ca

To exercise any of these rights, contact our Privacy Officer by email at info@horizonsecure.ca. We will respond within a reasonable time, at most within 30 days of receiving your request. This deadline may be extended by an additional 30 days for complex requests, with prior notice.

8. Security measures

Horizon Secure implements technical and organizational security measures proportional to the sensitivity of the information processed, in accordance with section 10 of Law 25:

✓ Encrypted HTTPS connection (TLS) across the entire site
✓ Hosting on secure servers in Canada
✓ Access to personal information restricted on a need-to-know basis
✓ No unencrypted transmission of personal data

In the event of a confidentiality incident presenting a serious risk of harm, we commit to notifying the Commission d'accès à l'information du Québec and affected individuals, in accordance with Law 25 obligations.

9. Contact us

For any questions about this policy or to exercise your rights, contact our Privacy Officer:

Samuel Bellemare - Privacy Officer, Horizon Secure