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Custom Solutions

AI solutions built for your business

AI tools that work for you. Automations, chatbots, smart assistants, meeting agents: we deploy what your team needs, tailored to your existing workflows.

Hands-on guidance Delivered turnkey

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Built for you Fits your tools and existing workflows
Flexible hosting Secure cloud or your own servers
Competitive pricing Custom quotes

Trusted by

Aux 5oeurs logo - Horizon Secure client Mékinac Chamber of Commerce logo - Horizon Secure partner Destech logo - Horizon Secure client Digihub Shawinigan logo - Horizon Secure partner EEJPM logo - Horizon Secure client Groupe Cirtech logo - Horizon Secure client Les dessins RB logo - Horizon Secure client MGEF logo - Horizon Secure client Ohayō logo - Horizon Secure client Place Biermans logo - Horizon Secure client Productions Timtonic logo - Horizon Secure client Structure Robko logo - Horizon Secure client
How It Works

Full support, turnkey delivery

We don't just deliver a tool and disappear. From the first conversation to training your team, every step is designed to make the solution work in your environment.

The Process
1

We Consult

A 30-minute call is all it takes. We learn about your needs, your current tools, and your constraints to identify the right solution.

2

We Deploy

We build, configure, and test in real-world conditions. Nothing ships until it's been validated in your environment.

3

We Train

Your team learns to use the solution day to day. We're here for adjustments and follow-up.

The Benefits

Fits your workflows

Every solution integrates with your existing tools. No forced changes to how you work.

Flexible hosting

Your AI solutions are deployed on our secure servers or directly on yours. You choose.

Security and privacy

Best practices are built in from the start. We prioritize locally hosted AI and personal data anonymization.

No long-term commitment

Everything is delivered ready to use. Post-delivery support is entirely optional.

Our Services

Three specialties, one goal: making your life easier

All our services prioritize locally hosted AI in Quebec and personal data anonymization before any external processing. Available to SMBs in Shawinigan, Mauricie and across Quebec.

What custom AI services are available for Quebec SMBs?

  • AI Meeting Agent

    Capture, transcription, and summaries for your online or in-person meetings. Training included.

    Virtual and in-person meetings Deployment and training included

    Custom quote
  • Chatbots and Assistants

    A chatbot tailored to your organization: internal (new employee onboarding, documentation) or client-facing (24/7 FAQ, lead qualification).

    Instant answers From basic FAQ bots to intelligent assistants

    Custom quote
  • Automations

    Reduce repetitive tasks and connect your existing tools. With or without human oversight.

    Connect your tools See our automation examples ↓

    Custom quote

Next step? A 30-minute call, no strings attached.

Have a specific need? We'll build your AI solution.

How to get a custom AI solution for your Quebec SMB?

Automation, chatbot, meeting agent: every project starts with a free, no-obligation conversation. We learn how your business works, recommend the right AI solution, and deliver. Based in Shawinigan, we support SMBs across the province.

Tell us about your needs
Results and proof

What our clients experience

I used to use AI just to proofread my emails. Since the training, I’ve applied the method to structure a whole new service—and I was truly surprised: the responses were much more precise, as if I had a specialized trainer guiding me.

Murielle, Administrative Assistant - October 2025

A constructive and enjoyable training session—I can’t wait to keep practicing and exploring AI.

René, Building Drafter - April 2026

Since working with Horizon Secure, 100% of our employees use AI daily—even those who were reluctant at first. The approachable explanations and reassuring method made all the difference.

Mélanie, Vice President - March 2026

Great presentation, very well prepared and delivered with humor. I’m already telling my friends and I can’t wait for future sessions.

Élise, Seamstress - October 2025

The training demystified AI for me. I wasn’t using it before, and already this week it’s been incredibly useful. The explanations were clear and concise.

Claudine, Executive Director of a Childcare Center - October 2025

Professional and attentive to our needs. A trusted collaboration that I recommend without hesitation.

Francis, Operations Supervisor - September 2025

This training was truly constructive. It will help me make real progress with AI, both professionally and personally. You’re an excellent trainer.

Patrick, Project Manager - October 2025

Very informative and rewarding conference, well suited to my level of experience. Highly appreciated!

Myriam, Sponsorship Manager - October 2025

Great presentation on AI for beginners. The vocabulary was adapted to the audience. Everyone was encouraged to participate throughout, which really enriched the session.

Sylvie, Retired Manager - December 2025

We accomplished the equivalent of six months of work in just one month thanks to AI. Excellent training that sheds light on potential blind spots when using AI. Can’t wait to see what’s next!

Olivier, Café Co-owner - December 2025

Very interesting and relevant training. The concepts are presented in a simple and engaging way. I can’t wait to learn more!

Jessica, Financial Controller - October 2025

Learning to use AI in my daily tasks truly changed the way I work. It’s become an indispensable tool.

Chantal, Administrative Assistant - November 2025
What We Build

AI automations across your business

Every AI automation is custom-built for Quebec SMBs. Here are real examples of what we can build together.

What types of AI automations are available for Quebec SMBs? Here are the main categories: sales and CRM, market intelligence, HR and documentation, customer service, communications and content.

Sales and CRM

  • Lead captureAutomatic lead collection from your forms, social media, and website.
  • Cold call solutionAI scripts and data enrichment for more targeted cold calls.
  • AI-powered lead scoringAutomated prospect scoring and sorting based on your criteria.

Market Intelligence

  • Competitor trackingAutomatic tracking of competitor activity with real-time alerts.
  • Industry news trackingAutomated summaries of the news that matters to your industry.
  • Custom AI alertsSmart alerts based on the topics you care about.

HR and Documentation

  • New employee onboardingAutomated onboarding with documents, training, and follow-ups.
  • Smart file organizationAutomatic document sorting based on content and type.
  • AI document assistantInstant search and summaries from your internal knowledge base.

Customer Service

  • 24/7 support chatbotInstant answers to your customers' most common questions, around the clock.
  • Ticket categorizationAutomatic sorting and prioritization of incoming support requests.

Communications and Content

  • Automated newslettersPersonalized newsletter creation and delivery based on subscriber profiles.
  • AI content generationAI-written posts, articles, and marketing copy in your brand voice.

See something you need? Let's talk.

Contact

Contact Horizon Secure in Shawinigan — IT and AI services for SMBs. Free consultation, no commitment.

Start with a conversation

No pressure, no jargon. The Horizon Secure team listens to your needs and suggests a clear approach, tailored to your situation.

Horizon Secure is located at 1250 Av. de la Station, Shawinigan, QC G9N 8K9.

Serving SMBs across Mauricie and all of Quebec.

Monday to Friday, 9 AM to 5 PM

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It's simple, fast, and commitment-free.

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