Is the initial consultation really free?

Yes, it is completely free with no commitment. The first consultation lasts about 30 minutes and helps assess your situation and determine if our services truly match your needs.

Do I need AI knowledge to get started?

No prerequisites are needed. We start from where you are. Our training programs are designed for professionals, executives, and anyone looking to get up to speed, regardless of your industry.

Will AI replace our employees?

No. Our approach aims to empower your team, not replace it. AI reduces repetitive, time-consuming tasks to free up time for what matters: higher-value work, creativity, stress reduction, better job satisfaction, and improved work-life balance. It’s also a real advantage for staying competitive in your industry.

How long does the Horizon 360° Program take?

The program unfolds in three complementary stages: a diagnosis of your current situation, a personalized 3-hour training session in person or by video conference, and ongoing support over 2+ months (extendable based on your needs), with biweekly meetings to embed best practices within your team.

Do you only serve the Mauricie region?

No. We are based in Shawinigan, but we support organizations across Quebec. Our in-person training is also available online, and on-site visits are possible across all regions.

How much does AI training for SMBs cost?

Our open enrollment training starts at $36 per participant. Corporate training and the Horizon 360° Program are priced based on group size and level of support needed, and custom services are available upon request. A free consultation helps identify the best option for your situation.

Do you work with businesses of all sizes?

Yes. From solopreneurs to businesses with 100+ employees. Our programs adapt to your size, budget, and industry.

What is the N.O.R.D.™ Method?

The N.O.R.D.™ Method is a quick-reference method developed by Horizon Secure to structure AI prompts. In four parts (Nature of the role, Objective, expected Reasoning, available Data), it helps provide the right information to get relevant results from the very first interactions. It’s a solid foundation for beginners that evolves naturally with practice.

How do I integrate AI into my business in Quebec?

AI adoption should be progressive and organized. Start with a diagnosis of your current situation to identify real opportunities. Involve your team from the start: listen to their needs, concerns, and ideas. Work with professionals for guidance rather than going it alone. And above all, don’t bury your head in the sand: letting every employee use AI without structure exposes your organization to real security, privacy, and quality risks. A structured adoption is the difference between a successful transformation and a source of problems.

Is AI safe for my SMB’s data?

Yes, provided its use is properly managed. At Horizon Secure, security is built into every step of our support process. We train your team on best practices: never sharing confidential data with unapproved tools, respecting Quebec’s Law 25 on personal information protection, and favoring solutions hosted in Quebec when data sovereignty matters. We also offer sovereign AI options on Quebec-based servers, with no dependence on American tech giants.

What is an AI maturity diagnosis?

It’s an on-site assessment of your organization’s current state when it comes to AI. We analyze your processes, tools, team skills, and business goals to identify where AI can genuinely save you time and money. The diagnosis also helps spot adoption barriers and prioritize actions. At Horizon Secure, the diagnosis is the first step of the Horizon 360° Program and can also be performed independently.

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